Tillys is a specialty clothing retailer that sells casual apparel, footwear and accessories targeted at young people. Tillys stores are located in both indoor and outdoor shopping centers. Among the athletic and casual wear brands they sell are Adidas, Hurley, Nike, Billabong, Levi’s and Vans.
Originally known as World of Jeans and Tops, the company was founded in 1982. Their first store opened in Southern California. The company’s founder, Hezy Shaked, is still chairman today.
Today the company operates over 200 stores across several states, primarily on the West Coast and throughout the Midwest. Their headquarters is in Irvine, California.
Employees have access to medical, dental, vision and life insurance plan options. The company provides assistance to disabled and temporarily disadvantaged employees. The company offers 401k plans through Fidelity. They offer an in-store and online discount to employees.
People like working at the company because they invest heavily in employee mobility. Employees also enjoy working in a teamwork-driven environment, especially on the retail side of the business. People also enjoy the upbeat atmosphere of both stores and the corporate office. Employees appreciate the store discounts they receive.
How old do you have to be to work at Tillys?
The company requires employees to be at least sixteen. Applicants for positions in the corporate office should be at least eighteen.
The company offers part-time and full-time positions in their corporate office and in their retail stores. Since they are a casual and active lifestyle brand, they require employees to be energetic and enthusiastic about sports. Positions at the company include sales associate, assistant manager, in-store merchandiser, store manager, driver/warehouse associate, carpentry technician and assistant buyer.
Assistant Manager: The assistant manager supports the store manager to ensure a satisfactory customer experience and support store operations. Responsibilities of the assistant manager include modeling effective sales strategies, hiring and training new team members and developing teams at retail locations.
Sales Associate: Sales associates play key roles on the store’s retail teams. They are responsible for interacting with and assisting customers. In addition to helping customers find sizes and styles, sales associates assist with general store operations and restocking of merchandise. They also assist in ensuring the quality and organization of merchandise throughout the store. They are responsible for assisting customers at checkout and with any returns or exchanges.
In-Store Merchandiser: The in-store merchandiser is pivotal in presenting merchandise in a way that creates an engaging experience for the customer. They are responsible for keeping presentation in line with the latest fashion trends. They are expected to support the management team by overseeing and executing organizational tasks, stocking merchandise and day-to-day store operations.
Store Manager: Store managers are responsible for overseeing the retail team at each location and ensuring a satisfactory customer experience. They run the entire store to achieve company sales objectives, which includes effective management of team members, supervising store operations and delegating tasks among team members.
Driver/Warehouse Associate: Drivers and warehouse associates are essential to overall operations and are responsible for delivering merchandise to company storehouses and assisting individual stores with inventory. They are tasked with making sure that the pick-up and delivery process runs smoothly from start to finish.They oversee the unloading process and make sure they have all the proper documentation to keep things running effectively. Drivers are expected to perform maintenance on trucks and maintain the cleanliness of company vehicles.
Assistant Buyer: Assistant Buyers provide day-to-day support to the Buyers. Responsibilities include completing purchase orders, organizing files and samples, ensuring quality control on all orders and generating reports. Assistant Buyers are usually department specific and work alongside Management and the Visual team to assist with in-store execution.
Carpentry Technician: The Carpentry Technician is responsible for maintaining and repairing wood and plastic structures in store. They are charged with the assembly of various structures and furniture and be able to read floor plans for accurate installation. In addition, Carpentry Technicians perform other miscellaneous maintenance responsibilities and assist in cleaning equipment.
Fashion Trend Manager: The Fashion Trend manager is responsible for researching the latest trends and presenting them to the buying team. They manage a team of stylists and analysts and are expected to collaborate with the visual team on merchandising and presentation. The Fashion Trend Manager is also expected to organize the annual fashion show.
Payroll Assistant: The Payroll Assistant works in the corporate office to support administrative functions and ensure that the payroll system operates effectively. They are expected to process and distribute final payments and paid time off benefits as well as reviewing timecard reports. The Payroll Assistant works with any outside staffing agencies to reconcile invoices and responds to any employee questions regarding payroll.
The company encourages professional growth and sponsors a training program to transition their hourly retail workers into managers or corporate positions. They invest in the growth of their stores by ensuring that employees have the tools and training they need to meet sales goals and provide consistent, quality customer service.
The first step in the company’s application process is visiting their website to view available positions. Applicants can then fill out and submit their application online. If an applicant prefers to apply in person at a retail store location, they can do so.
Applicants should review their application to make sure that all of the relevant information is included. Their resume should highlight prior experience in retail and sales, and their application should make a strong interest in a retail career clear.
If applicants are selected to continue in the application process, they should prepare to discuss specifics around sales skills, interest in retail and effective communication. The company also likes to see that potential employees are interested in the active lifestyle that they promote.
Facts About Tillys
They have a fast-paced corporate environment, but they emphasize career growth within the company. Hourly employees are encouraged to move into management positions and have the option of mobility between different retail locations or the corporate office.
They are planning to ramp up their store growth across the United States in 2019. They also recently surpassed their expected Q3 revenue.
They are known as a youth clothing retailer with stores throughout the country. Their inventory caters to an active and social lifestyle. They are known for carrying a variety of well-known athletic and casual brands.
Social efforts by the company include the Tillys We Care Program, which supports schools and universities across the United States. The Tillys Life Center is a nonprofit foundation that supports youth empowerment. They also have a Conflict Mineral Policy to ensure that none of their inventory contains conflict minerals sourced from prohibited areas.
Application: N/A, position specific