A chain of independent stores, the Marble Slab Creamery specializes in creating homemade ice cream as well as various other desserts. Some of the other products offered include cakes, cupcakes, candy, shakes and smoothies. The company also makes a catering options available to customers.
Originally known as Cones & Cream, the company was founded in 1983 in Houston, TX by chefs Sigmund Penn and Tom LePage. In 1986, Penn and LePage pioneered the concept of using a frozen granite slab to blend toppings into the ice cream. In the same year, Ronnie Hankamer purchased the company and started putting plans in to place to begin franchising it. The unincorporated company established its headquarters in Fulton County, GA, while the independent company headquarters were located in Houston, TX. Today, as a franchise business within the Global Franchise Group, LLC, headquarters operate out of Gwinnett County, GA.
In 2011, the Marble Slab combined with another ice cream company managed by the Global Franchise Group, Maggie Moo’s, to form one business concept. Although the new format included components of both companies, the business name remained under Marble Slab Creamery, while the Miss Maggie Moo character remained part of the new branding. The merger of the two companies called for a remodel of the stores. The new store design offered a more playful and modern atmosphere. Additionally, a new kid’s menu was introduced, and in-store candy sales were added to the product list.
There are currently close to 400 stores operating in 25 countries across the United States. In addition to the United States, stores can also be found in twelve other countries including Canada, Puerto Rico, Pakistan, Bahrain, UAE, Scotland and Ireland, to name a few. Having started as a company that operated primarily in the Southeastern United States, it quickly emerged as a fast-growing franchise. More, the company has been included in Entrepreneur Magazine’s Franchise 500 List, ranked on their list of Fastest-Growing Franchises and named as one of America’s top Global Franchises.
One of the most popular benefits that employees enjoy is the free ice cream during work shifts. However, this is not the only benefit offered. Employees will also enjoy flexible hours and a casual work environment. In addition, employees may qualify for health insurance, paid time off, and 401(k) plans. Additional benefits may be available at the discretion of each individual franchise owner.
Based on reviews, employees seem to enjoy working for this company. Associates report being able to maintain a good work/life balance. In addition, associates enjoy working with management. 83% of employees would recommend the job to a friend.
How old do you have to be to work at Marble Slab Creamery?
New employees are hired on a regular basis at the various locations throughout the country. The minimum age for employment with this company is 16 years old. As stores operate throughout the day, night and weekends, hiring managers will look for associates who can work flexible schedules. This often appeals to high school and college students as well as those looking for seasonal employment.
Marble Slab Creamery Careers
Marble Slab Creamery offers employment opportunities at various stores throughout the country. A variety of entry-level and managerial positions are generally available, although entry-level positions are more frequently available and easy to obtain. Positions with this company include the following jobs titles:
Team Member: The team member must have a flexible schedule and be able to work various shifts. Duties will include taking and serving orders to customers. They may assist with refilling inventory as well as light cleaning of the work stations.
Cake Decorator: The cake decorator must have artistic ability and able to prepare and decorate a variety of cakes. The decorator will assist in keeping a clean work station at all times.
Shift Manager: The shift manager ensures customers with an excellent experience at each visit. They oversee that all customer interactions are fast, friendly and efficient service.
Restaurant Manager: The store manager provides overall leadership for the store. They manage daily operations within the store and assist with administrative duties and financial management. Additionally, they will oversee the hiring and onboarding of new associates.
Marble Slab Creamery Application
As a franchise company, all stores are independently owned and operated. As such, those interested in employment must apply at individual stores. To fill out an application, individuals must visit the location in which they are interested in working.
Applications are available online in pdf format. Job seekers can download and print applications to submit in person at the store location. However, there is limited additional information about careers or job search options found on the company website. Though, there is an option to search locations in which applicants can locate the nearest store to them.
Applicants should contact local stores to inquire about open positions. It is recommended that job seekers look for entry-level positions as a way to begin a career with the company. The hiring process with this company is fairly informal as applicants are generally notified on the spot or within a day or so of the hiring manager’s decision.
Managers overseeing the interview process want to ensure that they are hiring associates who can best represent the company. It is recommended that applicants highlight any and all customer service experience on their resume and throughout the interview process.
Though the interview process is relatively informal, for both part-time and full-time positions, when visiting the store to complete an application or for an interview, it is important to look presentable. In addition, as a customer centric, family-friendly organization, applicants should be sure to display positivity and friendliness throughout.
Facts About Marble Slab Creamery
As the pioneers of the frozen slab technique, Marble Slab Creamery strives to continue to make tasty, homemade ice cream. By using fresh ingredients and creating new batches daily, as well as the unlimited toppings, customers are served custom creations during every visit.
The Global Franchise Group (GFG), managers of a portfolio that includes Marble Slab Creamery, recently sold equity to two private firms, one out of Los Angeles and one out of London. This investment by Levine Leichtman Capital Partners has been reported to have quadrupled GFG’s revenue.
The Marble Slab Creamery is known for being an innovator within the ice cream industry. The company prepares ice cream which they advertise as the freshest ice cream on earth that is made in-house by hand. The ingredients used for all products consist of a combination of international ingredients mixed with locally supplied dairy. Not only does the company offer the classic ice cream cones and cakes, but customers can enjoy full lines of cupcakes, milkshakes, smoothies and yogurts.
Fundraising programs including Premium Ice Cream Cake Fundraisers and Celebrity Scoop nights are available for schools and other organizations. Through the Ice Cream Cake Fundraisers, the company gives back $5 for each cake sold by the fundraising group. During the second fundraising option, Celebrity Scoop Nights, members of the fundraising group are featured as “celebrity scoopers” and serve orders to the customers. Those interested in setting up a fundraiser can request more information through the company’s official website.